Bilingual Intake & Community Specialist

About the Company

Covenant House New York (CHNY) has been at the forefront of transforming lives by providing comprehensive shelter, housing, and wrap-around support services for vulnerable homeless, runaway, and exploited youth for over 50 years.

Responsibilities

• Develop and implement community outreach and collaboration strategies to support newcomer youth
• Build and maintain strong relationships with community partners and stakeholders
• Represent CHNY at community events and meetings
• Conduct intake assessments and document findings within ETO
• Verify identity of newly intake youth and ensure they meet qualifications
• Guide youth through orientation to ensure a successful transition to the CHNY environment
• Provide newcomer youth with resources including hygiene supplies
• Handle high call volumes and answer inquiries regarding programs and services
• Engage newcomer youth in a linguistically and culturally appropriate manner
• Maintain consistent up to date knowledge of CHNY daily census

Requirements

• At least one year of work with at-risk youth
• Knowledge of community services that support youth
• High School Diploma required (BS/BA preferred)
• Bilingual fluency is required
• Strong communication, interpersonal, and organizational skills
• Knowledge of community engagement and relationship-building techniques
• Knowledge of youth engagement strategies