Bilingual Front Desk & Admin Assistant (Receptionist)

Responsibilities

• Greet and register office guests, ensuring they are properly identified and connected with the appropriate employee
• Manage the front lobby and maintain common areas, including meeting rooms and coffee stations
• Coordinate on-site meetings with customers and vendors, including managing meal and catering requests
• Handle incoming and outgoing phone calls and office correspondence following customer service protocols
• Manage courier services for deliveries and outgoing packages
• Maintain inventory of office supplies and replenish as needed
• Provide administrative support and calendar management for the Canada Innovative Medicine (IM) Leader
• Assist the Customer Service team with order entry, fulfillment, and handling customer complaints
• Report any adverse events received from customers to the pharmacovigilance department within one business day

Requirements

• University or College Diploma/Degree
• 1+ years of experience in the pharmaceutical industry or as a receptionist/administrative assistant
• Full proficiency in both English and French
• Proficiency in Microsoft Office suite (Excel, PowerPoint, etc.)
• Strong interpersonal, communication, and organizational skills
• Ability to manage multiple priorities in a fast-paced, dynamic environment

Benefits

• Comprehensive medical, dental, and vision coverage
• RRSP match program and financial wellness support
• Life insurance and employee assistance programs
• Paid time off, including vacation and sick time
• Annual performance bonus eligibility

About the Company

Sun Pharma is a leading global pharmaceutical company dedicated to providing high-quality medicines that improve the lives of millions. Driven by a pursuit of science and a commitment to patients, we deliver a diverse portfolio of Innovative Medicines, Generics, and Consumer Healthcare products across multiple therapeutic areas.