Bilingual Customer Service Specialist (Spanish)

Responsibilities

• Provide exceptional sales service to wholesale and retail customers to ensure high satisfaction
• Assist customers in person and over the phone by determining needs and recommending appropriate products
• Build productive, trust-based relationships with a diverse customer base
• Process sales transactions accurately following company policies and procedures
• Achieve monthly, quarterly, and yearly sales goals
• Maintain precise work order files, formulas, and inventory control procedures
• Perform physical tasks including pulling products, tinting/mixing products, stocking shelves, and setting up displays
• Assist with loading/unloading delivery trucks and making deliveries as needed
• Maintain a clean and presentable store environment

Requirements

• Must be at least 18 years of age
• Bilingual fluency in both English and Spanish (reading, writing, and communicating)
• Valid, unrestricted Driver's License
• Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Legal authorization to work in the US without sponsorship
• Willingness to work scheduled hours, including evenings and weekends

Preferred Qualifications

• High School diploma or GED
• At least one year of experience in retail, delivery, or customer service
• Previous experience selling paint or paint-related products
• Experience operating tinting and mixing equipment

Benefits

• Medical, dental, and vision coverage
• Retirement and savings benefits
• Paid time off, including vacation, holidays, and personal leave
• Paid parental leave following birth, adoption, or foster placement
• Paid military leave

About the Company

Sherwin-Williams aims to inspire and improve the world by coloring and protecting what matters. We provide innovative paints, coatings, and solutions that make the world brighter and stronger. We are committed to investing in our people through stability, growth, and opportunities for career development.