Bilingual Customer Service Specialist (Spanish)

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve monthly, quarterly, and yearly sales goals
• Maintain precise work order files and formulas
• Pull products from the sales floor or warehouse and stock shelves
• Tint and mix products to customer specifications
• Load/unload delivery trucks and assist in making deliveries as needed
• Maintain in-stock and presentable condition of assigned areas

Requirements

• Must be at least 18 years of age
• Must be legally authorized to work in the US
• Must be fluent in both English and Spanish (read, write, and communicate)
• Must have a valid, unrestricted Driver’s License
• Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work scheduled hours, including evenings and weekends

Preferred Qualifications

• High School diploma or GED
• At least one year of experience in retail, delivery, or customer service
• Previous experience selling paint or paint-related products
• Experience operating tinting and mixing equipment

About the Company

Sherwin-Williams aims to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. We invest in our people through rewards, benefits, career development opportunities, and a commitment to an inclusive team environment.