Bilingual Customer Service Specialist

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Tint and mix products to customer specifications
• Stock shelves, set up displays, and maintain in-stock conditions
• Load and unload delivery trucks and assist with deliveries as needed
• Comply with inventory control procedures and suggest ways to improve sales

Requirements

• Must be at least eighteen (18) years of age
• Legally authorized to work in the United States without sponsorship
• Bilingual fluency in English and Spanish
• Valid, unrestricted Driver’s License
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally
• Willingness to work all scheduled hours including evenings and weekends

Preferred Qualifications

• High School diploma or GED
• At least one year of experience in delivery, retail, or customer service
• Previous experience selling paint and paint-related products
• Previous experience operating tinting and mixing equipment

About the Company

Sherwin-Williams inspires and improves the world by coloring and protecting what matters. The company offers paints, coatings and innovative solutions for homes and businesses worldwide, with a commitment to employee growth, inclusive culture, and comprehensive benefits.