Bilingual Customer Service Specialist

Responsibilities

• Assist wholesale and retail customers with product recommendations, questions, and solutions
• Process sales transactions accurately and help meet store sales goals
• Resolve customer concerns promptly and maintain high customer satisfaction
• Pull, stock, and organize products; set up displays and maintain store standards
• Tint and mix products to customer specifications and support order fulfillment
• Load and unload delivery trucks and assist with deliveries as needed

Requirements

• Must be at least 18 years of age
• Authorized to work in the United States without sponsorship
• Fluent in English and Spanish, with strong communication skills in both languages
• Valid, unrestricted driver’s license
• Ability to lift and carry up to 70 lbs on occasion
• Willingness to work scheduled hours, including evenings and weekends

Preferred Qualifications

• High school diploma or GED
• 1+ year of experience in retail, delivery, or customer service
• Experience selling paint or paint-related products
• Experience operating tinting and mixing equipment

About the Company

Sherwin-Williams is a leading paint and coatings company focused on helping customers color and protect what matters. The company offers opportunities to learn, grow, and contribute in a supportive, inclusive environment.