Bilingual Customer Service Specialist

Responsibilities

• Provide excellent sales service and product recommendations to wholesale and retail customers
• Assist customers in person and over the phone to determine needs and present appropriate solutions
• Process sales transactions accurately following company policies and procedures
• Build productive, trust-based relationships with customers
• Maintain store standards by stocking shelves, setting up displays, and cleaning equipment
• Tint and mix products to customer specifications
• Pull products from the sales floor or warehouse and assist with loading/unloading delivery trucks
• Achieve monthly, quarterly, and yearly sales goals

Requirements

• Must be at least 18 years of age
• Must be legally authorized to work in the US without sponsorship
• Must be fluent in both English and Spanish (read, write, and communicate)
• Must possess a valid, unrestricted Driver's License
• Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work scheduled hours, including evenings and weekends

Preferred Qualifications

• High School diploma or GED
• At least one year of experience in retail, delivery, or customer service
• Previous experience selling paint or paint-related products
• Experience operating tinting and mixing equipment

About the Company

Sherwin-Williams aims to inspire and improve the world by coloring and protecting what matters. We provide innovative paints, coatings, and solutions that make the world brighter and stronger. We invest in our people by offering opportunities for career growth, inclusive team environments, and comprehensive benefits to support health and well-being.