Posted 14 hours ago
Bilingual Customer Service Representative
Datamark, Inc.Bilingual Customer Service Representative
Perks & benefits
Health InsuranceMedical InsurancePaid Leave
Requirements
High School Diploma or equivalent, 1 year call center or 2 years customer service experience, U.S. Citizen, Fluent in English and Spanish
Skills
customer serviceSpanish
About the role
Responsibilities
- Assist residents by providing information and resolving inquiries related to non-emergency municipal services
- Handle service requests for public works, sanitation, code enforcement, and other essential city services
- Accurately log and track service requests to ensure timely resolutions
- Collaborate with city departments to address and resolve community concerns
- Maintain a high level of professionalism and provide excellent customer service
Requirements
- High School Diploma or equivalent
- At least 1 year of call center experience or 2 years of customer service experience
- U.S. Citizenship required
- Fluency in English and Spanish (read, write, and speak)
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (PTO & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- In-house gym
About the Company
At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeBilingual Customer Service Representative
Datamark, Inc. · El Paso