Posted 17 hours ago
Bilingual Customer Care Agent
Advance FinancialBilingual Customer Care Agent
Requirements
English and Spanish fluency, High School Graduate or equivalent, 2+ years service experience, Microsoft Office and Google Suite proficiency
Skills
customer serviceSpanishMicrosoft Office
About the role
Responsibilities
- Manage inbound calls for current and potential customers
- Answer questions about products and services and take payments
- Verify and update customer account information
- Meet daily, monthly, and quarterly customer service metrics
- Identify and escalate complex customer issues
- Work cross-functionally with internal teams to ensure seamless experiences
Requirements
- Fluency in English and Spanish
- High School Graduate or equivalent
- 2+ years of experience in a service-related field
- Proficiency in Microsoft Office and Google Suite
- Strong communication and time management skills
- Ability to work weekends and holidays
Benefits
- Pay starts at $15 an hour
- 100% company-paid health insurance
- 401k with 5% company match
- Student Loan Repayment Plan
- On-site gym
- Generous PTO plan including a Paid Birthday holiday
About the Company
Advance Financial is committed to creating a positive environment and providing a world-class experience for both customers and employees.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeBilingual Customer Care Agent
Advance Financial · Nashville
