Bilingual Case Manager

About the Company

Compass Family Services is a 100+ year old nonprofit working on the front lines of San Francisco’s homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success.

Responsibilities

• Develop positive relationships with families that foster connection, support, and trust
• Partner with families to develop short and long-range stability, self-sufficiency and well-being goals
• Provide counseling, crisis intervention, and referrals to services
• Connect with families regularly through office visits, home visits, and phone/email/text contact
• Work with family and finance team to ensure timely payment of rent and rental subsidies
• Maintain accurate and up-to-date client files and enter case notes in Salesforce and ONE System

Requirements

• Fluent Spanish and English
• CA Driver’s License and ability to be approved as a Zipcar driver
• Experience working with people in crisis
• Understanding of issues facing homeless and low-income families
• Strong interpersonal and relationship-building skills
• Proficiency in Microsoft Suite (Outlook, Word, Excel, PowerPoint)

Preferred Qualifications

• Salesforce experience

Benefits

• 4-5 weeks of vacation per year
• Fully covered health, dental, and vision insurance for employees and dependent children
• Long term disability and life insurance
• 5% retirement contribution after one year
• Union membership (OPEIU/Local 29)