Bilingual Academic Support Representative

Responsibilities

• Provide direct academic support in both Spanish and English within the Tutoring Center
• Support the Peer Language Support (PLS) Program by assisting with recruiting, vetting, and hiring student workers
• Coordinate student worker schedules, training, evaluations, and timesheets
• Manage student interactions and maintain detailed, organized records within the data management system
• Oversee the development of resources, conduct class visits, and facilitate workshops as requested
• Assist students in navigating college resources and departmental services
• Participate in required training and stay updated on institutional procedures

Requirements

• Bilingual proficiency in Spanish and English (speaking, reading, and writing)
• Associate's Degree
• At least one year of experience providing direct academic support services

Preferred Qualifications

• Experience providing academic support to traditionally underserved, academically at-risk, or first-generation student populations

Benefits

• Personal Time Off: 13 days of Vacation and 13 days of Sick leave per fiscal year
• 15 College Recognized Holidays
• Participation in the New Jersey State Pension System (Defined Contribution Plan)
• Access to the Employee Assistance Program (EAP) for confidential mental health support

About the Company

Ocean County College is a leading educational institution dedicated to student engagement, persistence, and retention through comprehensive academic and tutoring support services.