Bicycle Retail Technical Sales Manager

About the Company

We believe the bicycle is a simple solution to many of the world's most complex problems - from climate change to traffic congestion, physical and mental health, and more. Our family of stores includes Atlanta Cycling, Trek Tennessee, and Trek South Carolina.

Responsibilities

• Build and maintain a highly motivated, customer-centric team
• Provide regular feedback and daily coaching through role-playing and debriefing
• Lead staff to ensure consistent customer engagement and exceptional service
• Oversee effective merchandising to maximize product visibility
• Manage inventory with precision and conduct regular spot checks
• Review and manage warranty claims
• Actively work the sales floor to meet sales goals and set the standard for service
• Participate in annual budgeting and financial reviews
• Maintain staff schedules to align with business needs

Requirements

• High school diploma or equivalent required
• 3+ years of experience in retail management, preferably in specialty or cycling retail
• Strong leadership and team-building skills
• Proficiency in inventory management, merchandising, and sales tracking systems
• Experience with budgeting and sales forecasting
• Knowledge of cycling products and industry trends
• Proficiency with POS systems and Google Workspace
• Physical ability to lift and move bicycles up to 50 lbs
• Willingness to work flexible hours including weekends and holidays