Bicycle Retail Technical Sales

About the Company

Our family of stores includes Atlanta Cycling, Trek Tennessee, and Trek South Carolina. We believe the bicycle is a simple solution to many of the world's most complex problems and are committed to Building Better Cyclists.

Responsibilities

• Deliver high-level customer service and guide guests through a consultative sales process
• Align bicycles and accessories with customer goals and preferences
• Accurately size and fit bicycles for optimal comfort and performance
• Collect and document customer information for personalized follow-up
• Build and maintain expert-level product knowledge on bicycles and accessories
• Collaborate with the sales team to maintain an organized and well-stocked sales floor
• Assemble car racks and other large accessories as needed

Requirements

• Proven experience in retail sales or customer service
• Ability to lift and move merchandise up to 50 lbs.
• Proficiency with point-of-sale systems and general computer skills
• Willingness to work flexible hours including evenings, weekends, and holidays
• Strong communication and interpersonal skills
• A genuine passion for bicycles