Bereavement Services Coordinator

Responsibilities

• Coordinate referrals, undertaking initial assessments and triage
• Manage waiting lists, caseloads and service allocations
• Facilitate bereavement support groups and coordinate staff and volunteers
• Manage recruiting, training, supervising and supporting volunteers
• Provide compassionate bereavement support through face-to-face, telephone, and video sessions
• Work closely with multidisciplinary teams to ensure families receive guidance
• Provide emotional and psychological support and identify need for specialist referrals
• Liaise with healthcare professionals and community organisations
• Coordinate bereavement-related events
• Maintain accurate records and manage service administration

Requirements

• Recognised counselling qualification (DipHE, Foundation Degree, or equivalent)
• Professional membership of BACP, IABACP, or another recognised body
• Experience supporting people affected by bereavement, loss, or end-of-life issues
• Ability to work effectively with multidisciplinary teams and volunteers
• Excellent organisational skills with experience managing referrals and caseloads

Benefits

• Annual leave allowance 27 days plus 10 public holidays (pro rata)
• Competitive Policy for parental/sick Leave
• Continuous Professional development
• Industry leading training programmes
• Season ticket loan for travelling to and from work
• Defined contribution schemes for Pension
• Marie Curie Group Personal Pension Scheme
• Loan schemes for bikes, computers and satellite navigation systems
• Introduce a friend scheme
• Help with eyecare cost
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit-Hub Discount Scheme
• Life assurance

About the Company

Marie Curie is the UK’s leading end-of-life charity and the largest non-NHS provider of end-of-life care in the UK, delivering community nursing and hospice care across all four nations.