Benefits Specialist

Responsibilities

• Oversee the administration and management of all employee leave programs, including FMLA, ADA, CFRA, parental leave, and medical leave.
• Manage the full cycle of reasonable accommodation processes in collaboration with HR and legal teams.
• Serve as the primary point of contact for employees and managers regarding leave eligibility, documentation, and return-to-work procedures.
• Maintain accurate and confidential records of leave requests, approvals, and communications.
• Support benefits administration by responding to employee inquiries and maintaining data within the HRIS.
• Assist in the planning and execution of annual open enrollment and the distribution of required benefits documentation.
• Provide backup support for the administration of benefit plans such as health, dental, vision, and retirement.

Requirements

• Bachelor’s Degree (or equivalent experience: two years of full-time experience in a similar position is equal to one year of post-high school coursework).
• At least one year of experience in HR leave administration, benefits administration, or a related HR function.
• Knowledge of FMLA, ADA, CFRA, and STD/LTD laws.
• Advanced proficiency in Microsoft Office Suite.

Preferred Qualifications

• Experience with Banner and Argos systems.
• Strong working knowledge of job protection rights and related leave laws.
• Excellent customer service skills with a high degree of compassion and empathy.
• Demonstrated commitment to advancing diversity, equity, and inclusion in a university setting.
• Strong organizational and multi-tasking skills to meet strict deadlines.

About the Company

University of the Pacific is an equal opportunity employer dedicated to workforce diversity across backgrounds, experiences, and viewpoints. We prioritize policy and decision-making that demonstrates awareness of and responsiveness to the ways socio-cultural forces impact our students, faculty, and staff.