Benefits Manager

Responsibilities

• Manage daily benefits operations, including enrollment, eligibility tracking, and employee communications.
• Oversee administration of medical, dental, vision, FSA, HSA, HRA, COBRA, and voluntary benefits.
• Lead open enrollment activities, including system configuration, vendor coordination, and employee education.
• Partner with brokers and vendors to manage benefit plans, renewals, and billing reconciliations.
• Administer 401(k) plans and coordinate annual audits and Form 5500 filings.
• Ensure compliance with federal and state regulations, including ERISA, COBRA, and FMLA.
• Partner with payroll to ensure accurate processing of new hires, terminations, and benefit deductions.
• Support and track employee leaves of absence, including FMLA, parental leave, and short-term disability.
• Prepare and analyze weekly, monthly, and annual benefits reports to ensure data integrity.

Requirements

• Bachelor's degree or equivalent experience in HR, benefits, or a related field.
• 4+ years of experience in benefits administration or HR operations.
• Strong knowledge of U.S. employee benefits programs, including health, retirement, COBRA, and FMLA.
• Advanced Excel and reporting skills.
• Strong organizational, analytical, and problem-solving skills.

Preferred Qualifications

• Experience using Paylocity, ZOHO People, JIRA, or Workday.
• Experience with bswift or similar benefits administration platforms.

Benefits

• Full benefits package and 401(k) match.
• Paid Time Off and wellness rewards.
• Gym reimbursement and access to EAP benefits.
• Training/tuition reimbursement and mentorship programs.
• Employee exchange programme.

About the Company

Workplace Options (WPO) delivers human-centric solutions that empower people to thrive personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Now part of the TELUS Health family, we support 160 million people across 150,000 organizations, including over half of Fortune 500 companies.