Benefits Assistant

Responsibilities

• Receive, validate, and process benefit movements including inclusions, exclusions, and changes
• Perform document screening and control for forms and personal identification
• Execute data entry and updates within insurance operator portals
• Monitor processes with operators through to finalization
• Register and control all processes via internal Case Management systems
• Provide follow-ups and support to clients

Requirements

• Higher education degree completed or in progress
• Intermediate to advanced proficiency in Excel (knowledge of Access and Power BI is a plus)
• Previous experience in insurance brokerages or benefits operations
• Strong verbal and written communication skills
• Analytical capacity, organizational skills, and commitment to deadlines
• Proactive attitude and ability to work with insurance operator systems

About the Company

WTW is a leading global advisory, broking, and solutions company that helps clients manage risk and optimize their human capital.