Behavioral Health Care Coordinator/Scheduler

Responsibilities

• Schedule initial and follow-up appointments for Behavioral Health Care Managers
• Coordinate appointments between patients, providers, and psychiatric consultants
• Manage BHCM calendars and optimize scheduling efficiency
• Conduct outreach calls to introduce patients to the Collaborative Care program
• Document all patient interactions and outreach attempts in the EHR
• Track referrals and assist with patient enrollment workflows
• Ensure all activities comply with HIPAA and organizational policies

Requirements

• High school diploma or equivalent
• Minimum 1 year of scheduling, care coordination, or healthcare administration experience
• Proficiency with Microsoft Office and electronic health record systems
• Strong organizational and time management skills
• Excellent verbal and written communication abilities

Preferred Qualifications

• Experience in behavioral health, primary care, or case management
• Knowledge of the Collaborative Care Model (CoCM)
• Associate or bachelor’s degree in healthcare administration, social services, or psychology

Benefits

• Medical, Dental, and Vision insurance
• Life, Short Term, and Long Term Disability
• Flexible Spending Accounts
• Paid Time Off and Paid Office Holidays
• Paid Sick Time
• 401(k) with up to 3% company match
• Pay-on-demand access via Payactiv

About the Company

Ennoble Care is a mobile primary care, palliative care, and hospice service provider delivering a continuum of care to patients in their homes across multiple states.