Bedding 2IC

Responsibilities

• Deliver exceptional customer service and find the best life-at-home solutions for customers
• Maximize sales and exceed individual and store sales targets
• Assist with coaching, leading, and motivating an enthusiastic team
• Manage work tasks effectively while prioritizing customer needs
• Resolve customer complaints and make quick decisions to ensure high satisfaction
• Maintain high levels of product knowledge to support customer queries

Requirements

• Proven experience in retail management with an excellent sales track record
• Experience working in a successful, customer-focused retail environment
• Strong communication and interpersonal skills
• Ability to lead and motivate a team
• Flexibility to work across retail trading hours, including weekends, public holidays, and late nights
• A highly motivated and results-driven approach to retail

Benefits

• Guaranteed base earnings
• Attractive commission-based structures and incentive-based promotions
• Generous staff discounts
• Clear paths for career progression within a trusted national brand
• A positive work environment where performance is recognized and rewarded

About the Company

Harvey Norman is an Australian retail icon in the home and lifestyle space, providing a wide range of products including bedding, furniture, and technology. We are a strong advocate for professional development and offer a wide support network for our employees.