Banquet Services Manager

Responsibilities

• Supervise, schedule, and direct hourly, part-time, full-time, and temporary staff
• Train and mentor staff to maintain consistency and high hospitality standards
• Manage event setups, furniture placement, staging, and décor according to client specifications
• Coordinate logistics between external catering partners, property management, and onsite teams
• Oversee vendor deliveries, load-ins, and load-outs
• Manage daily upkeep and readiness of event spaces and amenity lounges
• Track inventory of equipment, furniture, and supplies
• Manage payroll and scheduling for hourly staff

Requirements

• 3+ years of experience in event operations, venue management, or hospitality leadership
• Proven ability to manage teams in a fast-paced environment
• Strong organizational and problem-solving skills
• Ability to work flexible hours including nights, weekends, and holidays
• Physical ability to oversee setup activities, including standing and occasional lifting

Preferred Qualifications

• Knowledge of event logistics, AV/load-in processes, and facility operations
• Spanish fluency

Benefits

• Day-one health coverage and 24/7 virtual care
• Generous PTO and paid parental leave
• 401K with company match
• Support for education, courses, and certifications

About the Company

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together through hospitality-driven destinations.