Bank Manager

Responsibilities

• Guide, direct, and coach employees to deliver exceptional service to BMO customers and prospects
• Develop and execute branch business plans to maximize growth, customer retention, and acquisition
• Conduct sales calls and establish personal referral networks to drive business development
• Manage team performance by coaching employees, recognizing achievements, and managing development
• Resolve complex customer issues and ensure adherence to national service standards
• Monitor sales and service performance against plans to identify and close performance gaps
• Ensure compliance with all legal, regulatory, and Bank policy requirements
• Maintain high-touch relationships with key branch customers and community stakeholders

Requirements

• 4-6 years of relevant experience in banking or a related field
• Post-secondary degree in a related field of study or equivalent combination of education and experience
• In-depth knowledge of retail banking products, services, and industry trends
• Strong analytical, problem-solving, and data-driven decision-making skills
• Excellent verbal and written communication skills
• Ability to influence and negotiate to achieve business objectives

Preferred Qualifications

• Previous supervisory or management experience
• Working knowledge of branch operational processes, technologies, and performance metrics
• Experience with consumer loan origination and familiarity with Regulation Z and the S.A.F.E. Act

Benefits

• Competitive salary range ($57,500 - $106,500)
• Performance-based incentives and discretionary bonuses
• Comprehensive health insurance
• Retirement savings plans
• Tuition reimbursement
• Professional development and coaching opportunities

About the Company

BMO is a leading North American bank driven by a single purpose: to Boldly Grow the Good in business and life. With over 12 million customers, we provide personal and commercial banking, wealth management, and investment services across Canada, the United States, and globally.