Bank Manager

Responsibilities

• Guide, direct, and coach employees to deliver exceptional service to BMO customers and prospects
• Develop and execute a branch business plan to maximize growth, customer retention, and acquisition
• Conduct sales calls and establish a personal referral network to drive business development
• Manage branch profitability goals and control unit operating expenses in accordance with forecasts
• Resolve complex customer issues and ensure adherence to national service standards
• Monitor sales and service performance against plans to identify gaps and implement action plans
• Lead the implementation of new programs, products, and processes within the branch
• Ensure compliance with all legal, regulatory, and Bank policy requirements

Requirements

• 4-6 years of relevant experience in banking or a related field
• Post-secondary degree in a related field of study or equivalent combination of education and experience
• In-depth knowledge of retail banking products and services
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Proven ability to influence and collaborate within a team environment

Preferred Qualifications

• Previous supervisory or management experience
• Advanced knowledge of competitive marketplace trends and product offerings
• Working knowledge of branch operational processes, technologies, and performance metrics

Benefits

• Competitive salary and performance-based incentives
• Health insurance
• Tuition reimbursement
• Accident and life insurance
• Retirement savings plans

About the Company

BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management, and investment services to more than 12 million customers across Canada, the United States, and globally.