Bank Manager

Responsibilities

• Guide, direct, and coach employees to deliver exceptional service to BMO customers and prospects.
• Develop and execute a branch business plan to maximize growth, customer retention, and acquisition.
• Conduct sales calls, establish personal referral networks, and perform business development activities to achieve objectives.
• Manage team performance by coaching employees, supporting development, and managing accountability.
• Resolve complex customer issues and ensure compliance with legal, regulatory, and Bank policies.
• Monitor sales and service performance against plans to identify gaps and implement corrective action plans.
• Maintain high-touch relationships with key branch customers and community stakeholders.

Requirements

• 4-6 years of relevant experience in banking or a related field.
• Post-secondary degree in a related field of study or an equivalent combination of education and experience.
• In-depth knowledge of retail banking products, services, and industry trends.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to make data-driven decisions and influence stakeholders.

Preferred Qualifications

• Previous supervisory or management experience.
• Working knowledge of branch operational processes, technologies, and performance metrics.
• Experience with consumer loan origination and familiarity with Regulation Z and the S.A.F.E. Act.

Benefits

• Competitive salary range ($51,800.00 - $95,900.00).
• Performance-based incentives and discretionary bonuses.
• Comprehensive health insurance.
• Tuition reimbursement.
• Accident and life insurance.
• Retirement savings plans.

About the Company

BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management, and investment services to more than 12 million customers across Canada, the United States, and globally.