Bank Manager

Responsibilities

• Guide, direct, and coach employees to deliver exceptional service to BMO customers and prospects
• Develop and execute a branch business plan to maximize growth, wallet share, and customer retention
• Conduct sales calls, establish personal referral networks, and perform business development activities
• Identify customer financial needs and provide strategic advice on products and services
• Monitor sales and service performance against plans to identify gaps and implement action plans
• Resolve complex customer issues and ensure compliance with legal, regulatory, and bank policies
• Manage unit operating expenses and lead the implementation of new programs and processes

Requirements

• 4-6 years of relevant experience in banking or a related field
• Post-secondary degree in a related field of study or equivalent combination of education and experience
• In-depth knowledge of retail banking products, services, and competitive marketplace trends
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to work independently on complex tasks and make data-driven decisions

Preferred Qualifications

• Previous supervisory or management experience
• Working knowledge of branch operational processes, technologies, and performance metrics
• Experience with consumer loan origination and familiarity with relevant regulations (Regulation Z, S.A.F.E. Act)

Benefits

• Competitive salary range
• Performance-based incentives and discretionary bonuses
• Health insurance
• Tuition reimbursement
• Accident and life insurance
• Retirement savings plans

About the Company

BMO is a leading North American bank driven by a shared purpose: to Boldly Grow the Good in business and life. With more than 12 million customers, we provide personal and commercial banking, wealth management, and investment services across Canada, the United States, and globally.