Bank Manager

Responsibilities

• Guide, direct, and coach employees to deliver exceptional service to BMO customers and prospects
• Develop and execute a branch business plan to maximize growth, wallet share, and customer retention
• Conduct sales calls, establish personal referral networks, and perform business development activities
• Identify and advise customers on products and strategies that meet their financial objectives
• Monitor sales and service performance against plans to identify gaps and implement action plans
• Manage branch operating expenses in accordance with forecasts
• Ensure compliance with all legal, regulatory, and Bank policy requirements
• Resolve complex customer issues and escalate when necessary

Requirements

• 4-6 years of relevant experience in banking or a related field
• Post-secondary degree in a related field of study or an equivalent combination of education and experience
• In-depth knowledge of retail banking products and services
• Strong analytical, problem-solving, and data-driven decision-making skills
• Excellent verbal and written communication skills
• Proven ability to influence and negotiate to achieve business objectives

Preferred Qualifications

• Previous supervisory or management experience
• Advanced knowledge of competitive marketplace trends and product offerings
• Working knowledge of branch operational processes, technologies, and performance metrics

Benefits

• Competitive salary range
• Performance-based incentives and discretionary bonuses
• Health insurance
• Tuition reimbursement
• Accident and life insurance
• Retirement savings plans

About the Company

BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management, and investment services to more than 12 million customers across Canada, the United States, and globally.