Posted a day ago
Backoffice Service Desk Specialist
SutherlandBackoffice Service Desk Specialist
Requirements
Backoffice or Service Desk experience, Strong research capabilities, Detail-oriented, Organizational skills, Availability for 5-week training
About the role
Responsibilities
- Investigate advanced cases requiring documentation review and deep dives
- Ensure 100% accuracy in high-level administrative and technical requests
- Coordinate with internal teams to resolve bottlenecks and complex escalations
- Maintain high-quality operational standards for all processed files
Requirements
- Previous background in Backoffice, Service Desk, or advanced administrative support
- Strong research capabilities
- Detail-oriented and excellent organizational skills
- 100% availability for a 5-week training program
- Flexibility for a 42-hour work week
- Ability to work on-site in Bogotá
About the Company
Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide.
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Get started — it's freeBackoffice Service Desk Specialist
Sutherland · Bogota
