Back Office Key Account Manager

Responsibilities

• Serve as the main point of contact for back-office clients, handling inquiries via email and phone
• Provide clients with clear service plans, timelines, and documentation requirements
• Deliver regular updates on service progress and proactively communicate delays
• Draft professional correspondence including contracts, agreements, and official letters
• Support financial activities such as proposal preparation, cost modeling, and invoice processing
• Manage client and vendor registrations and follow up on outstanding receivables
• Coordinate renewal of licenses and registrations with relevant authorities
• Support compliance with Saudi Labor Law and manage government portals like HRSD, GOSI, Muqeem, and QIWA
• Assist with immigration, employee mobility, and issuance of visas and Iqamas

Requirements

• Fluent in English and Arabic (written and spoken)
• Strong analytical, research, and problem-solving skills
• Proficient in MS Outlook, Word, and Excel
• Excellent communication and customer service skills
• Highly organized and detail-oriented

Preferred Qualifications

• Experience in Corporate Services, Government, Consultancy, or Professional Services
• Proven administrative and stakeholder management experience
• Exposure to international business environments

About the Company

The company specializes in helping businesses establish and operate in Saudi Arabia, offering services including company formation, licensing, human resources management, payroll, and compliance.