Back Office Executive

Responsibilities

• Evaluate business processes and implement solutions for improvement
• Coordinate with risk department on leverage requests and trading issues
• Communicate with Team Leads and sales regarding IB requests and network structures
• Liaise with technology providers to resolve complex disputes
• Cross-check with PSP on funding issues
• Manage internal ticketing for departmental feedback and issues
• Perform financial checks on system transactions and transfers
• Collect technical information regarding complaints
• Perform KYC validation, including opening, amending, and reviewing client accounts
• Contribute to the continuous improvement of fraud operation processes

Requirements

• Bachelor's degree in business or a related field
• Minimum 5 years of experience in business analysis or Brokerage Backoffice
• Proficiency in Mandarin
• Exceptional analytical and conceptual thinking skills
• Advanced technical skills and competency in Microsoft Word, Excel, and Outlook
• Strong attention to detail regarding numbers and procedures
• Experience in creating detailed reports and delivering presentations
• Experience in stock-broking business (IT or back office) is a significant advantage