Auxiliary Services Manager

Responsibilities

• Oversee daily operations of the Harold Alfond Forum, ensuring safe and efficient management of ice, turf, fitness, and multipurpose spaces.
• Supervise a team of full-time and per diem Ice & Building Technicians, providing leadership, scheduling, and professional development.
• Create, manage, and reconcile the Forum’s operating budget in conjunction with the Director of Auxiliary Operations.
• Manage daily and long-term facility scheduling for athletics, recreation, and external rentals using 25Live.
• Lead the HAF User Group to facilitate communication and resolve issues among building occupants and stakeholders.
• Collaborate with Athletics, Dining Services, Facilities, and IT to ensure seamless service delivery across campus.

Requirements

• 3+ years of progressively responsible experience in facility management, athletics/recreation, or event operations.
• Proven supervisory experience managing full-time staff and student employees.
• Demonstrated experience in budget creation and management.
• Knowledge of ice arena operations, building systems, and event support best practices.
• Working knowledge of OSHA and EPA regulations.
• Excellent communication, organizational, and problem-solving skills.

Preferred Qualifications

• Bachelor's degree in Higher Education Administration, Sports Management, or Business Administration.

Benefits

• Multiple health, dental, and vision plan options.
• Up to 8% retirement plan match.
• Generous leave time, including vacation, sick, personal time, and 12+ holidays per year.
• Educational benefits including UNE tuition waivers for employees, spouses, and dependents.

About the Company

The University of New England (UNE) is Maine’s largest private university, offering a supportive community and hands-on learning across multiple coastal campuses and online. UNE is a leading provider of health professionals and hosts nationally recognized programs in marine sciences, business, and the arts.