Posted a day ago
Auxiliar de Soluciones al Cliente
ESTAFETAAUXILIAR DE SOLUCIONES AL CLIENTE
Perks & benefits
Commission
Requirements
Preparatoria o Carrera Técnica, 6 months customer service experience, Problem solving, Basic Microsoft Office
Skills
Microsoft Officecustomer service
About the role
Responsibilities
- Attend to assigned service reports in a timely and efficient manner
- Inform relevant parties about services entering shipping control
- Execute timely calls to customers regarding shipments entered into shipping control
- Generate administrative records (actas) for shipments as required
- Perform daily physical reconciliation of delivery and return manifests for local routes
Requirements
- High school diploma or Technical Degree (Administration or related field)
- Minimum of 6 months of experience in customer service
- Strong problem-solving skills
- Basic proficiency in Microsoft Office
- Ability to follow and monitor performance indicators
Benefits
- Competitive salary
- Variable compensation scheme
- Benefits exceeding legal requirements (Prestaciones superiores de ley)
- Career development plan within the company
About the Company
Estafeta is a leading logistics and shipping company dedicated to providing efficient delivery solutions and high-quality customer service.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeAuxiliar de Soluciones al Cliente
ESTAFETA · Quintana Roo
