Posted 13 hours ago
Auxiliar de Soluciones al Cliente
EstafetaAuxiliar de Soluciones al Cliente
Perks & benefits
CommissionMedical InsurancePaid Leave
Requirements
Bachillerato o carrera técnica concluida, 6 meses de experiencia en servicio al cliente, Dominio de Microsoft Outlook, Excel y Teams, Capacidad para manejo de clientes, Trabajo en equipo
Skills
customer serviceExcelMicrosoft Office
About the role
Responsibilities
- Attend to and follow up on service reports in a timely and efficient manner
- Contact customers regarding incomplete shipment data to ensure correct information is collected for on-time delivery
- Manage merchandise by scanning incoming and outgoing shipments in the assigned area
- Provide high-quality support and service to customers
- Generate reports for damaged shipments and manage repacking processes
Requirements
- Completed high school (Bachillerato) or technical degree
- Minimum of 6 months of experience in customer service, preferably in warehouses or distribution centers
- Proficiency in Microsoft Outlook, Excel, and Teams
- Strong customer management and interpersonal skills
- Ability to work effectively in a team environment
Benefits
- Competitive monthly salary
- Life insurance
About the Company
Estafeta is a leader in Mexican logistics with over 40 years of experience. We are driven by a passion for connecting people and businesses, valuing talent, diversity, and inclusion as the pillars of our success.
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Estafeta · Mexico City
