Auxiliar de Apoyo Académico

Responsibilities

• Provide guidance and orientation to students regarding course selection, scheduling, and curricular tracking.
• Offer administrative support to the Direction, including agenda management and academic processes.
• Assist in academic programming for each period based on the School's needs.
• Organize meetings, events, and academic activities for the program.
• Support students and professors via email, in-person, telephone, and WhatsApp.
• Manage administrative tasks in Oracle Fusion, such as purchases and travel expenses.
• Maintain an environment of innovation and continuous improvement in services.

Requirements

• Preparatoria/Técnica or Secretary/Administration degree.
• 3 years of experience in customer service.
• Proficiency in Microsoft Office and Google Docs.
• Strong writing and communication skills.

Benefits

• Statutory benefits (Prestaciones de ley).
• Restaurant card (80% subsidized).
• Superior benefits available after 3 months of employment.

About the Company

Universidad de Monterrey is an institution driven by Catholic inspiration, values, and academic excellence. We focus on the integral formation of individuals to contribute to a sustainable society and achieve personal fulfillment through service to others.