Auxiliar Administrativo 'A'

Responsibilities

• Calculate, register, and control sales commissions for the sales force through billing and collection analysis.
• Maintain and update customer databases in ICM, SAP, and CRM systems, including tax information, pricing, and discounts.
• Manage the re-invoicing process in accordance with company policies and regional manager authorizations.
• Monitor the billing spool in ICM-SAP to ensure no commercial documents are left pending.
• Verify that customer payments correspond to issued invoices and manage accounts receivable/overdue collections.
• Generate daily reports regarding sales, billing, and overweight shipments.
• Prepare collection reports and sales graphs to inform regional managers and sales advisors.
• Support administrative coordination for facility maintenance, cleaning, and office supplies.

Requirements

• High school diploma (Preparatoria) or equivalent; a degree in Administration, Accounting, or Marketing is preferred.
• Minimum of 1 year of experience in customer service, administration, and filing.
• Advanced proficiency in Microsoft Office suite.
• Experience in billing, collection management, and handling overdue accounts.
• Ability to generate detailed reports and professional graphs.
• Strong skills in conflict resolution, written communication, and spelling.

About the Company

Estafeta is a leading logistics and courier company dedicated to providing efficient shipping and distribution solutions.