Automotive Technical Delegate/Flying Doctor

Responsibilities

• Support dealerships and repairers on-site and remotely
• Diagnose and resolve complex electrical, electronic, and drivability faults
• Use OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing, and parameterization
• Identify root causes using wiring diagrams and technical documentation
• Support both individual cases and wider technical issues across fleets
• Create clear technical reports and case updates
• Coach technicians and provide hands-on guidance
• Feed recurring issues into continuous improvement

Requirements

• Strong experience in automotive diagnostics, technical support, or workshop/field service
• Proven ability to fix complex electrical and electronic faults
• Hands-on use of OEM diagnostic tools
• Confidence reading wiring diagrams and technical documentation
• Experience working with workshops, engineering, or technical teams
• Ability to support and guide technicians
• Knowledge of modern vehicle systems including powertrain, ADAS, and body electronics
• Understanding of networks such as CAN, LIN, and FlexRay
• Proficiency in English

Preferred Qualifications

• Experience in field-based or multi-site support
• Multi-brand exposure with an OEM/importer technical support background
• Additional European languages

Benefits

• Competitive Salary
• Company Laptop
• Company Car
• 25 days annual leave
• Company contributory pension plan
• Cash back health care scheme
• Life assurance
• Car salary exchange scheme

About the Company

MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries.