Automotive Parts Specialist

Responsibilities

• Provide auto parts answers and solutions for retail and wholesale customers in person or over the phone
• Assist other NAPA team members with customer questions using parts knowledge
• Deliver outstanding customer care and engagement to ensure a positive consumer experience
• Utilize technology including computers, cash registers, telephones, and paper catalog systems

Requirements

• Valid Driver’s License
• Previous experience in a parts store or automotive industry, or a strong willingness to learn
• High School Diploma or GED
• Excellent verbal and written communication skills
• Ability to thrive in a fast-paced retail environment
• Strong listening skills and empathy for customers

Preferred Qualifications

• Background in heavy equipment, farm industry, diesel, marine, or dealership environments
• Experience in an auction, retail store, or auto body/collision shop
• Knowledge of cataloging or inventory management systems
• ASE Certifications

About the Company

NAPA Auto Parts is a service-focused retail team that values integrity, innovation, and ingenuity. We champion inclusion and provide a supportive work family dedicated to making a difference in our communities.