Automotive General Manager

Responsibilities

• Oversee all aspects of daily operations, including scheduling, workflow management, and quality control
• Ensure efficient use of resources and high standards of service delivery
• Implement and enforce safety protocols and industry regulations
• Foster a positive work environment by providing ongoing coaching opportunities
• Uphold a customer-centric approach by ensuring prompt and courteous service
• Address customer concerns and complaints on Yelp and Google Reviews
• Maintain strong relationships with customers to enhance loyalty and satisfaction
• Maintain accurate records of operations, financial transactions, and employee activities
• Prepare regular reports for management regarding shop performance and key metrics

Requirements

• Proven experience as a General Manager or similar role
• Strong leadership and managerial skills
• Solid understanding of financial management and budgeting
• Ability to multitask, prioritize, and manage time effectively
• Ability to walk or stand for the majority of the workday
• Ability to drive manual transmission vehicles

Preferred Qualifications

• Experience with Autoflow or similar platform
• Degree in Business Administration, Automotive Technology, or similar technical college

About the Company

Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We are redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience.