Automation Service Technician

Responsibilities

• Perform installations, maintenance, upgrades, and repairs on laboratory systems including KiestrA, Microbiology, Molecular, and LC/MS
• Respond to customer needs and communicate work performed and follow-up plans
• Drive field service revenue through billable offerings like preventive maintenance and equipment moves
• Document customer complaints in appropriate systems of record
• Maintain spare parts inventory, company vehicle, and assigned equipment
• Participate in weekend/holiday on-call rotation

Requirements

• Bachelor’s degree in Engineering, Electronic Technology, Computer Science, Biomedical or related discipline OR 10+ years of relevant troubleshooting experience
• Understanding of electronics, electro-mechanical devices (Mechatronics), PLCs, and pneumatics
• Intermediate knowledge of information systems networking architecture design and set up
• Ability to perform physical tasks including lifting 30-40 lbs and standing/kneeling for 8-10 hour periods
• Valid state-issued Real ID driver's license with at least 3 years of driving history

Preferred Qualifications

• Expertise in Robotics
• Experience with Liquid Chromatography (LC) and Mass Spec (MS) instrumentation
• Knowledge of Lab Information Systems (LIS) and database management
• A+, Microsoft, or Cisco accreditation
• Understanding of basic computer security concepts

About the Company

BD is one of the largest global medical technology companies in the world, dedicated to advancing the world of health through innovative MedTech products and solutions.