Automation Service Technician

Responsibilities

• Perform installations, maintenance, upgrades, and repairs on laboratory systems including KiestrA, Microbiology, Molecular, and LC/MS
• Respond to customer needs and drive field service revenue through preventive maintenance and equipment moves
• Communicate work performed and provide follow-up plans to customers
• Document customer complaints in appropriate systems of record
• Maintain spare parts inventory, company vehicle, and assigned equipment
• Participate in weekend/holiday on-call rotation
• Travel up to 50% of the time, including overnight and occasional national travel

Requirements

• Bachelor’s degree in Engineering, Electronic Technology, Computer Science, Biomedical, or related discipline
• Understanding of electronics, electro-mechanical devices (Mechatronics), PLCs, and pneumatics
• Intermediate knowledge of information systems networking architecture design and setup
• Intermediate understanding of computer software operating systems
• Ability to lift 30 to 40 lb. objects and push/pull up to 70 lbs
• Valid state-issued Real ID driver's license with at least 3 years of driving history

Preferred Qualifications

• Expertise in Robotics
• Experience with Liquid Chromatography (LC) and Mass Spec (MS) instrumentation
• Knowledge of Lab Information Systems (LIS) and database management
• A+, Microsoft, or Cisco accreditation
• Understanding of basic computer security concepts

About the Company

BD is one of the largest global medical technology companies in the world, dedicated to advancing the world of health through innovative MedTech products and solutions.