Automation Integration Engineer I

Responsibilities

• Respond to escalated technical support cases from Laboratory Service Engineers to resolve recurring issues.
• Execute troubleshooting protocols, mechanical repairs, and basic system diagnostics to restore uptime.
• Perform investigations into equipment issues using historical diagnostic protocols and service data.
• Document service learnings and root cause findings to support knowledge continuity and reduce future escalations.
• Triage incoming requests for stand-alone and custom laboratory automation systems.
• Analyze log files and data to identify patterns and support continuous improvement of service workflows.
• Collaborate with cross-functional teams including development, quality, and IT to support system reliability.
• Support the transfer of new hardware and products between laboratories through testing and technical validation.

Requirements

• Bachelor's Degree in a related field, or an Associate's Degree with 2 years of relevant experience, or High School Diploma/GED with 4 years of relevant experience.
• 3 years of experience in an engineering or technical support role.
• 1 year of experience in industrial automation maintenance.
• Demonstrated understanding of clinical lab regulations (e.g., CAP/CLIA).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).

Preferred Qualifications

• Bachelor's Degree in Engineering.
• Experience with custom automation controls, including ladder logic programming (Rockwell Studio 5000/Allen Bradley PLCs).
• Working knowledge of vision system programming and troubleshooting (Cognex or Keyence).
• Experience maintaining and troubleshooting Fanuc or Epson robots.
• Ability to read electrical diagrams and view Solidworks/CAD models.
• Experience working in a regulated production environment.

Benefits

• Paid time off including vacation, holidays, and volunteering.
• Paid leave for parents and caregivers.
• Retirement savings plan.
• Wellness support and comprehensive health benefits (medical, prescription drug, dental, and vision).

About the Company

Exact Sciences is helping change how the world prevents, detects, and guides treatment for cancer. We provide patients and clinicians with the clarity needed to make confident decisions when they matter most.