Audio-Visual & Technology Services Specialist

Responsibilities

• Coordinate and deliver audiovisual and educational technology services, including broadcasting and video conferencing support.
• Provide technical expertise by troubleshooting hardware/software and developing AV solutions for inter-professional teams.
• Manage event logistics, including scheduling via Microsoft 365, room bookings, and client coordination.
• Install, configure, and maintain AV systems, control systems, and network-enabled equipment.
• Oversee equipment lifecycle management, including procurement, inventory, maintenance, and replacement planning.
• Deliver real-time technical support and training to staff and clinicians via phone, email, and in person.
• Collaborate with IT stakeholders to support system updates and the expansion of ETMS capabilities.

Requirements

• Completion of a 3-year community college program in multimedia, audio/video recording, or a recognized equivalent.
• 3-4 years of practical and related AV experience or 2 years of on-the-job training.
• Strong technical background and skills in audio-visual systems.
• Excellent organizational, time management, and prioritization skills.
• Strong verbal and written communication skills.

Preferred Qualifications

• Previous experience working within a hospital or healthcare environment.

Benefits

• Competitive compensation packages.
• Membership in the Healthcare of Ontario Pension Plan (HOOPP).
• Access to transit and UHN shuttle services.
• Opportunities for professional development and promotion within a large organization.
• Various corporate discounts including travel, restaurants, and parking.

About the Company

University Health Network (UHN) is Canada’s #1 hospital and a world-leading research institution. Comprising multiple major sites including Toronto General Hospital and Princess Margaret Cancer Centre, UHN is a national source for discovery, education, and patient care, affiliated with the University of Toronto.