Atlassian Systems Engineer

Responsibilities

• Architect and configure complex project configurations, custom workflows, and advanced permission schemes in Jira Software and JSM.
• Develop high-end automations and scripted fields using Groovy (ScriptRunner) or similar tools to extend Jira capabilities.
• Build and optimize JSM portals, including Assets (Insight) configuration for CMDB and advanced SLA management.
• Ensure the stability and performance of the Atlassian stack through troubleshooting, upgrades, and app management.
• Connect Jira with third-party systems via REST APIs and Webhooks to create seamless end-to-end processes.
• Act as a technical advisor for internal stakeholders to translate business requirements into sustainable technical solutions.

Requirements

• Degree in Computer Science, IT, or a related field, or equivalent hands-on experience in technical system administration.
• Proven experience in administering Jira Software and Jira Service Management (Data Center or Cloud).
• Proficiency in coding, specifically with Groovy (highly preferred), Java, or Python.
• Solid understanding of ITIL processes, including Incident, Problem, Change, and Request Management.
• Fluent English skills (written and spoken).

About the Company

Schwarz Digits creates the technological foundation for digital sovereignty in Europe. As the IT and digital division of the Schwarz Group, we develop and manage the IT infrastructures for the retail divisions Lidl and Kaufland, as well as Schwarz Production and PreZero. We operate as an independent provider in the external market, bundling core services in Cloud, Cyber Security, Data & AI, Communication, and Workspace.