Athletics Insurance Claims Specialist

Responsibilities

• Administer all aspects of the student-athlete insurance claims process, including intake, submission, tracking, and resolution
• Serve as the primary liaison between student-athletes, parents/guardians, healthcare providers, and insurance carriers
• Verify primary insurance coverage and coordinate secondary insurance provided by the College
• Collect, review, and submit required documentation such as itemized bills, EOBs, and medical records
• Monitor claim activity, follow up on outstanding claims, and resolve denied or delayed claims
• Maintain detailed, accurate, and confidential records in compliance with HIPAA and College policies
• Educate student-athletes on insurance procedures, required documentation, and timelines
• Collaborate with athletic trainers, team physicians, and administrative staff to ensure proper communication
• Generate reports on claims activity, trends, and financial exposure as requested

Requirements

• Working knowledge of insurance terminology, claims workflows, and coordination of benefits
• Strong attention to detail and organizational skills
• Effective written and verbal communication skills
• Ability to manage sensitive and confidential information with discretion

Preferred Qualifications

• Experience in medical billing, insurance claims processing, or healthcare administration
• Experience in intercollegiate athletics or a sports medicine setting

About the Company

Lafayette College is deeply committed to creating a diverse community that is responsive, inclusive, and supportive of all faculty, students, and staff. We value equity and inclusiveness in all our operations.