Associate Strategic Program Manager

Responsibilities

• Build strong relationships with internal stakeholders and support customer-facing interactions
• Maintain accurate program status across multiple systems to support decision-making
• Identify process gaps, risks, and drive operational improvements using manufacturing knowledge
• Collaborate with cross-functional teams to enhance program efficiency and customer satisfaction
• Track and report on program milestones and support adjustments to timelines and deliverables
• Support customer change requests and project updates on internal and external platforms
• Maintain and contribute to the Quality Management System (QMS)

Requirements

• Bachelor’s degree in Mechanical, Manufacturing, or Industrial Engineering
• 3+ years of manufacturing operations experience or 1-2 years of related experience
• Strong organizational, program management, and time management skills
• Excellent verbal and written communication skills
• Ability to work overnight IST hours to support US Pacific Standard Time
• Ability to travel 10% annually

Preferred Qualifications

• Experience working with global manufacturing sites
• Experience in a customer-facing role
• Basic knowledge of CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, or Assembly

About the Company

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle.