Associate Sales Process Specialist

Responsibilities

• Engage with customers via telephone or electronic inquiries to address administrative and sales-related activities
• Coordinate pre- and post-sale actions to ensure customers meet certification requirements and adoption timelines
• Develop and share quotes using standardized pricing tools and process them into orders using ERP systems
• Support account managers and sales engineers by performing various administrative tasks
• Track account history and provide data from internal sources to facilitate deeper knowledge of account opportunities
• Connect customers to appropriate UL personnel, including delivery teams and engineers, when necessary
• Collaborate with internal resources to resolve customer inquiries and ensure clear communication

Requirements

• High school diploma
• Proficient in MS Office (Word, PowerPoint, Excel, Outlook) and CRM software
• Under 1 year of related experience
• Strong communication and administrative skills
• Ability to manage internal systems and data sources
• Basic business acumen and understanding of sales processes

About the Company

UL Solutions has been pioneering change since 1894, leading the way in safety science. We work to protect people and the planet by testing, inspecting, and certifying products, services, and software. Join our global community to help create a more secure and sustainable world.