Associate Personal Banker

Responsibilities

• Build customer relationships through proactive outreach and exceptional service
• Propose appropriate financial products, services, and digital solutions to help customers succeed
• Assist customers with opening new accounts, completing service requests, and submitting credit applications
• Maintain a cash drawer, including cash handling and balancing tasks
• Refer customers' financial needs to appropriate bankers and partners within the branch
• Comply with the S.A.F.E. Mortgage Licensing Act and all related banking regulations

Requirements

• 6+ months of customer interaction experience (or equivalent through work, military, or education)
• Ability to obtain SAFE registration at the time of employment
• Proven ability to perform cash handling and balancing
• Ability to work a schedule that includes most Saturdays

Preferred Qualifications

• Experience handling complex transactions across multiple systems
• Ability to educate customers on mobile banking and digital technology
• Experience proactively engaging customers via phone or email
• Strong ability to identify potential fraud or risky accounts to prevent loss
• Experience working collaboratively within a team to meet customer needs

About the Company

Wells Fargo is a leading global financial services company with approximately $2.1 trillion in assets. We provide a diversified set of banking, investment, and mortgage products and services across consumer and commercial sectors. We are committed to driving innovation, empowering communities, and helping our customers succeed.