Associate Personal Banker

Responsibilities

• Build lasting customer relationships through proactive, meaningful conversations that support financial well-being.
• Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products and services.
• Drive branch growth by identifying opportunities and making appropriate referrals to meet customer and business goals.
• Support everyday banking needs, including new account openings, service requests, and credit applications.
• Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance.
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or specialists.

Requirements

• 6+ months of experience interacting with customers (via work, training, military, or education).
• Ability to work a schedule that includes Saturdays.
• SAFE registration is required at the time of employment (process initiated after start date).
• Strong relationship-building skills and ability to handle cash accurately.

Preferred Qualifications

• Prior experience in financial services or a highly regulated, customer-facing role.
• Experience building trust-based relationships through active listening and consistent engagement.
• Comfort initiating outreach via calls or emails to strengthen customer relationships.
• Proficiency with digital tools and the ability to guide customers in adopting new banking technologies.

Benefits

• Health, dental, and vision benefits.
• 401(k) Plan.
• Paid time off and parental leave.
• Life, critical illness, and accident insurance.
• Tuition reimbursement and scholarships for dependent children.
• Commuter benefits and various discounts.

About the Company

Wells Fargo is a leading global financial services company with approximately $2.1 trillion in assets. We provide a diversified set of banking, investment, and mortgage products and services, helping customers manage their finances with confidence across consumer, commercial, and investment sectors.