Associate Participant Payments Analyst

Responsibilities

• Oversee site and patient setup, including the maintenance of master site lists and clinical trial documents.
• Manage site budgets for patient reimbursement and ensure accurate data entry into SaaS payment software.
• Provide support throughout the clinical trial payment service delivery lifecycle, from study initiation to closeout.
• Act as a liaison between vendors, clinical trial sites, and patients to resolve inquiries via email or phone.
• Perform internal peer reviews of study, site, and budget setups to ensure accuracy and compliance with SSAE18 policies.
• Prepare project-specific status updates and report on key deliverables for Sponsor Governance Meetings.

Requirements

• 0-2 years of relevant experience in a professional setting.
• Strong analytical skills and high attention to detail.
• Proven customer service experience with excellent interpersonal and communication skills.
• Proficiency in Microsoft Office and experience with SAP-Business One or similar financial applications.
• Ability to work independently and meet aggressive deadlines in a fast-paced environment.

Preferred Qualifications

• Degree in Business, Finance, Accounting, Project Management, or a health-related field.
• Prior experience in accounts payable, invoicing, or data entry.
• Experience working within a biotechnology company, CRO, or pharmaceutical organization.
• Background in data validation or client services within a research support capacity.

About the Company

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.