Associate Manager, Talent & Employee Relations

Responsibilities

• Manage the full administrative lifecycle of ER cases including intake logging, corrective action preparation, and documentation tracking
• Own end-to-end LOA coordination including state-specific paperwork and timeline tracking
• Maintain ER case queue integrity and flag aging cases or missing documentation to the HRBP
• Coordinate the annual training calendar, including scheduling, logistics, and attendance tracking
• Administer the LMS, including enrollment, completion tracking, and compliance reporting
• Support onboarding program execution and maintain onboarding bundles
• Partner with HR Ops on leave administration handoffs and payroll implications
• Update People team SOPs and maintain version control for documentation

Requirements

• 2-4 years of HR, People Operations, or L&D coordination experience in multi-unit retail, hospitality, or distributed workforce environments
• Prior hands-on experience with leave administration (FMLA, state-level paid sick leave, and ADA)
• Experience with HRIS and case management or project tracking tools
• Strong documentation discipline and written communication skills
• Ability to manage multiple workstreams simultaneously
• Based in New York City or tri-state area with ability to work in-person at HQ at least 3 days per week

Benefits

• Flexible work environment (3 days in office, 2 days work from home)
• Comprehensive Medical, Dental, and Vision Insurance
• Access to Mental Health and Work/Life Resources
• 401(k) Retirement Savings Plan
• Paid Time Off, Paid Safe & Sick Leave, and Paid Parental Leave
• Paid Sabbatical After 4 Years of Service
• Exclusive Employee Discounts on Piercings and Jewelry

About the Company

Studs is a category-defining ear piercing and earring brand that connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience.