Associate Manager

Responsibilities

• Partner with the Store Leader to maximize productivity and profitability through leadership, coaching, and operational excellence.
• Model Kate Spade service behaviors and selling standards to lead a high-energy, client-focused environment.
• Drive omni-channel and virtual selling, including clienteling through outreach and loyalty programs.
• Recruit, onboard, and develop diverse talent while providing consistent coaching and performance management.
• Set clear goals and review KPIs such as traffic, conversion, UPT, and AUR to drive results.
• Oversee daily operations including opening/closing procedures, cash handling, and facility security.
• Manage schedules, payroll budgets, and inventory management to ensure operational efficiency.
• Maintain brand and visual standards to ensure an impeccable store environment.

Requirements

• 2+ years of retail management experience in a fashion, lifestyle, or comparable environment.
• Strong leadership, communication, and organizational skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and experience with retail systems.
• Ability to analyze selling reports and identify business trends.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Physical ability to lift up to 50 lbs occasionally and perform tasks such as climbing, bending, and kneeling.

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance

About the Company

Kate Spade New York is a global lifestyle brand known for its colorful, bold, and optimistic designs. As part of the Tapestry portfolio, we are a global house of brands committed to innovation, inclusivity, and stretching what’s possible through extraordinary design and community connection.