Associate Manager, Innovation & Customer Experience Practice, Insights, China

Responsibilities

• Independently design research questionnaires and guides, translating research objectives into effective flows
• Write complex research proposals and error-free reports featuring actionable summaries and recommendations
• Provide advanced data analysis to generate insightful, value-added findings and suggestions
• Deliver professional presentations of research findings in both Chinese and English
• Manage end-to-end project lifecycles to ensure timely delivery and high-quality standards
• Build and maintain long-term, trusting relationships with clients by responding promptly to inquiries
• Manage and coach junior researchers, including task allocation and performance appraisals
• Control and optimize field costs to ensure project efficiency

Requirements

• Bachelor’s or Master’s degree from a top university
• 3-5 years of experience in market research from either the agency or client side
• Fluency in both English and Mandarin (written and oral)
• Proficiency in MS Office (Word, Excel, PowerPoint) and statistical software such as SPSS and SAS
• Strong analytical, logical thinking, and project management skills
• Proven ability in client service, account management, and people management
• Ability to work effectively under pressure in a professional, team-oriented environment

About the Company

Kantar is the world’s leading data, insights, and consulting company. We combine expertise in human understanding with advanced technologies to help the world’s leading organizations succeed and grow. We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in.